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Craig School of Business

Lisa Spencer

Lecturer

Management | 559.278.4098 | Office: PB539

lisahouts@csufresno.edu

Education

M.S., Business (Management), California State University, Fresno, 1990, Summa Cum Laude

B.S., Business, Bellevue College, Summa Cum Laude

Courses Taught

MGT124. Production and Operations Management
MBA 205. Production and Operations Management
Lisa Spencer has taught as a lecturer in the Craig School of Business, Department of Management since 1990. Currently, she teaches Production and Operations Management. In the past, she has taught a variety of other classes including MGT110 Principles of Management and Organizational Behavior, MGT189T Ethics and MGT106 Organizational Behavior. She writes several blog posts each month on current operations topics for publisher McGraw-Hill's "OM in the News" website as a resource for instructors across the country. She also researches and writes case studies on various local businesses and other topics for publication and for use in her classes.
Operations management, organizational behavior
Spencer, Lisa M. (Summer 2020). Cocoa’s Bittersweet Supply Chain, Journal of Business Management and Change, Volume 18(2), pp. 3-15.

Spencer, Lisa M. (October 2019). The Brownie Baker: New Directions for a Healthy Future, Journal of Business Cases and Applications.

Houts, Lisa M. (April 2017). Minimizing the Seven Wastes at Betts Spring Manufacturing. Journal of Business Cases and Applications, Volume 16, 1-8.

Houts, Lisa M. (Spring 2014). The Brownie Baker, Recipe for Continued Success. The Mustang Journal of Management and Marketing, Volume 4, 74-78.

Houts, Lisa M. (Fall 2013). Patrick James, West Coast Classic. The Mustang Journal of Management and Marketing, Volume 3, 34-41.

Houts, Lisa M. (November/December 2012). Sunrise Medical and the Quickie Wheelchair. Journal of Business Case Studies, Volume 8, Number 6, 585-590.

Houts, Lisa M.; Keppler, Mark J.; Kalfalyan, Garo (March/April 2010). Offensive Motivation Strategies: The Managerial and Legal Implications, The Journal of Business Case Studies, Volume 6, Number 2, 41-46.

Houts, Lisa M. (July/August 2009). The Brownie Baker: Ingredients of Success. The Journal of Business Case Studies, Volume 5, Number 4, 41-50.

Houts, Lisa M.; Taylor, James C. (March 2008). Assignment of Grades and Student Performance in a Hybrid Operations Management Course: What Works and Ideas for Improvements, Journal of College Teaching and Learning, Volume 5, Number 3, 61-68.

Houts, Lisa M.; Kalfayan, Garo K.; Stock,William; (October 2005). Shifting Participant Perceptions With an Orientation Course,” International Journal of Business Disciplines.